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You are here: Home / Services from Interface Guru / User Research Services

User Research Services

The evidence-based approach to UX

Business leaders, principal investigators, and product owners have relied upon Interface Guru’s evidence-based user research and usability testing services for over 20 years.  

Users provide invaluable insights into your product’s
user experience and brand value.
User Interviews

User interviews deliver when you need deep insights about a customer segment. Unlike focus groups, user interviews go in-depth with one-on-one sessions.

  • Expert, friendly interviewers. Your team may observe the interviews.
  • Thorough reporting.
  • Follow up with user testing.
Learn More
Personas

Our personas extend your business intelligence. We identify your users, their priorities, and their vital tasks. We emphasize user-centric language, and prioritize the way people self-identify.

  • Internationalized user criteria. Based on evidence. Tailored to your specific industry and culture. 
  • Delivered in an easy-to-comprehend, extensible document.
  • Follow up with user testing.
Learn More
User Testing

Our proven process brings you critical customer insights as well as key measurements of usability. Video evidence informs your entire team.

  • Design of custom user tests based upon your business sector. Thorough, illustrated reporting including video. Results can inform entire business lines.
  • Expert, friendly interviewers focus on observing the user’s natural actions. Your team may observe the interviews.
  • Follow up with interaction design.
Learn More
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