Proven, evidence-based services to support great user experience.
Customer Journey Mapping
Analyze your customer’s interaction with a product using this visual representation.
- Visualize every step in a person’s interaction with your products and services.
- Compare the actual customer experience with the intended experience.
- Identify needed improvements based on customer priorities.
Information Architecture
Increase user satisfaction with a well-designed structure for your web site, web-based application, or app.
- Hand in hand collaboration with your Subject Matter Experts.
- Customized approach for your customers and business sector.
- Complete documentation.
User Interface Design
We create user interface designs rendered as wireframes (grayscale “blueprints”). Wireframes are annotated, defining navigation and the structure and behavior of content elements, based upon functionality.
- Accurate layout grids help you envision the final product.
- Careful attention to typography to support “text as interface”
- Control behavior and interactive design elements
- Optional visual design treatments