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Evaluating usability

• Evaluating usability - overview
• Usability testing
• Usability analysis
• Usable Times 5™ research-based methodology
• Usability testing FAQ

Improving usability

• Improving usability - overview
• User profiles and personas
• Information architecture
• User interface design
• Task sequence design
• Usability Tips

Training

• Training - overview
• Web strategy facilitation
• Usability training
• Information architecture training

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• What our clients and partners say

About us

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Member, ACM Member, Electronic Frontier Foundation Member, Usability Professionals Association

Usability testing

Usability testing is a powerful tool for measuring - and creating - superior online customer experience. We provide quantifiable, one-on-one testing of Web sites, intranets, software applications, and kiosks based on our research-based Usable Times 5™ methodology.

• Custom tests and protocols for each project
• Significant user sample sizes
• Complete written reporting and digital video capture
• Conducted using fixed or mobile usability lab (great for secure facilities)

Learn more about usability testing

Usability analysis - RealityCheck Reports™

Our RealityCheck Reports™ and Interface Advisor™ services provide just-in-time expert review and analysis when you are on a tight deadline or a limited budget. Expert usability analysis utilizes our research-based Usable Times 5™ methodology.

• Quick turnaround
• Identifies mission-critical problems
• Relevant across your entire organization

Learn more about usability analysis and RealityCheck Reports™