Member, ACM
Member, Electronic Frontier Foundation
Member, Usability Professionals Association
"If I could do one thing differently, I would have engaged Interface Guru before we started building anything."
- Product manager, media company *
"Thanks for everything... it has been life changing for our staff. We look forward to seeing the results of the redesign on our markets.
"I don't think companies understand how valuable the pre-planning process is. I am confident that our staff is now armed with the knowledge to implement the actual redesign plans."
- President, B-to-B publisher of titles for a global industry *
"I never realized how hard it was to use our Web site – until I watched our users during usability testing."
- President, B-2-B media company *
"The thing that surprised us about working with Interface Guru was that while the staff training and usability testing helped improve our websites, the team-building that happened as a result of the meetings was actually more important. ...we're now all advocating for the users interests - this makes for a more collaborative working environment and more focused pages on our website. That focus has meant huge gains in both time on site and pages per visit, which we feel reflects a higher degree of engagement with our website, a key factor for both our corporate goals and those of our advertisers."
- Web developer, B-2-B publication *
"I've used other vendors in the past for usability testing, so I was used to this process overall. A few points of differentiation with Guru –
- In the past I have just looked through a two-way mirror at the subject with his back to me, but I thought the software you used to allow us to see the subject's face and the screen with navigation was great.
- I was not used to a usability vendor doing the amount of research on the site beforehand"
– Senior Vice President – Marketing, international publication *
"The depth of information provided makes it a learning experience for people with varying levels of Web familiarity. It encourages a new way of thinking that is useful, not only in Web applications, but in any line of work that involves interaction with the public, or customers."
– Senior developer for financial services company *
* Client comments are anonymized in compliance with confidentiality agreements.
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